How it works
From first click to a cleaner reputation — here's exactly what a customer does, and what happens behind the scenes, at each step.
- 1
Discover RepuShield
HomepageWhat they doA business owner finds us through search, a referral, or our outreach and lands on the website.
What happensThe homepage explains the service and invites them to run a free audit — no pressure, no signup yet.
- 2
Run a free audit
Free AuditWhat they doThey paste their Google Business link and click “Analyze.”
What happensIn about 60 seconds we scan their reviews and find which ones look removable — completely free.
- 3
See the results
Audit ResultsWhat they doThey review a clear report of flagged reviews, their projected rating, and the revenue at risk.
What happensA simple “remove these” option shows exactly what we can do and what it costs.
- 4
Sign up & choose a plan
Sign up / BillingWhat they doThey create an account and pick pay-per-removal ($179/review) or a monthly plan.
What happensPayment is secure and handled for them. They unlock their dashboard.
- 5
We remove the reviews
Removal TrackingWhat they doThey sit back — our team files the removal requests with Google.
What happensThey watch each removal move from “filed” to “removed” on a live tracking page.
- 6
Stay protected
Customer PortalWhat they doThey keep monitoring on, get alerts, and approve replies when they want.
What happensOngoing protection plus monthly reports keep their reputation safe and show the wins.
This is the big picture. For a click-by-click test of every button and screen, open the User Flow.